Virtual Assistant

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Versatile Virtual Assistant and Customer Operations Professional with extensive experience in real estate support, property management administration, and guest communications. Throughout my career, I have specialized in streamlining workflows, managing client inquiries, and maintaining CRM integrity.

Key Expertise:
• Real Estate & Operations: Property market research, vendor coordination, maintenance scheduling
• Customer Experience: Inbound/outbound support, dispute resolution, appointment setting
• Software & Design Tools: Podio, Zendesk, Hostaway, AutoCAD, SketchUp, Adobe Suite, Canva

Grounded by a background in BS Architecture, I bring technical precision, strong visual skills, and problem-solving to every team.

Skills & Experience

Skills

Design > Graphic Design Less than 6 Months

1-2 Years

Online Research 2-5 Years

CRM management 2-5 Years

Photo and Video Editing Less than 6 Months

~Data Entry 2-5 Years

- Customer Service 2-5 Years

Lead Qualification 2-5 Years

Upselling and Cross-Selling 2-5 Years

Customer Support > Chat Support >Technical Support 1-2 Years

Cold Caller> Appointment Setter> Customer Support > Sales Support 2-5 Years

Cold calling and appointment setting 2-5 Years

Customer Support > Chat Support > Email Support> Data Entry> Short Term Rental> Property Management 1-2 Years

• Email and chat communication 2-5 Years

Experience highlights

Virtual Assistant

REVA Global · April/2026 – /

Provide administrative support for real estate accounts, manage client inquiries, maintain CRM data, and facilitate lead management and sales negotiations.

Customer Service Representative

Mowing Best · May/2026 – Present

Handled customer communications, managed service scheduling and dispatch, resolved service quality concerns, and introduced complementary services.

Guest Communications Coordinator

Lotus and Loom Rentals · September/2025 – Present

Managed guest communications, resolved on-site issues, provided local recommendations, and maintained five-star service standards.

Maintenance Coordinator & Virtual Assistant

Rocket Station · August/2024 – Present

Managed work orders, vendor coordination, cold calling campaigns, property research, and served as main contact between residents and contractors.

Business Development Specialist

Newfold · February/2024 – Present

Engaged with clients via calls and emails, qualified leads for IT services, maintained CRM systems, and coordinated team onboarding.

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