Virtual Assistant

I’m Cynthia Ross, a Communication graduate from Benguet State University with experience in customer service, BPO operations, technical support, administrative work, and media. I have 2 years and 6 months of BPO experience in a work-from-home setting, where I developed strong communication, problem-solving, and customer service skills while working independently and managing different customer concerns.

I also have experience handling administrative tasks, managing online orders, coordinating with teams, and using CRM and other digital tools. My background as a student leader and working student helped me become organized, adaptable, responsible, and comfortable working in fast-paced environments.

I’m a quick learner who is always open to learning new skills and taking on new challenges. I value professionalism, reliability, and delivering quality work.