VA | Customer Support | Remote Operations

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

I’m a customer support professional with over 5 years of experience in customer service, sales, and administrative support. I also worked as a Cook in Canada for 3 years, where I developed strong time management, teamwork, and organizational skills.

I’m now looking to transition into a Virtual Assistant or Executive Assistant role. I’m reliable, organized, a quick learner, and ready to use my experience to help businesses stay organized, support their customers, and run smoothly.

Skills & Experience

Skills

Account Management 2-5 Years

- Customer Service 5-10 Years

Customer service > Sales Representative > Customer Support 2-5 Years

Cooking 2-5 Years

2-5 Years

Cash handling 2-5 Years

Chat Support > Social Media Management 1-2 Years

Report writing 2-5 Years

Salesforce (CRM) 2-5 Years

Experience highlights

Cook

Fionn Maccool's · April/2023 – Present

Prepared high-quality food service adhering to safety, hygiene, and sanitation standards. Demonstrated attention to detail, precision, and speed during peak operational hours.

Customer Support

Mirai Labs · January/2022 – Present

Provided real-time remote support and technical assistance to community members and platform users.
Monitored and maintained active community engagement on Discord and Tawk support platforms.
Diagnosed, troubleshoot, and documented technical platform issues to ensure optimal user experience.

Social Media Associate

NLEX Ventures · October/2021 – Present

Created engaging social media posts and administered brand communication channels. Handled customer inquiries using Salesforce CRM. Prepared weekly analytical reports on reach and engagement metrics.

Toll Product Sales & Customer Care Associate

NLEX Corporation · June/2017 – Present

Processed subscriber applications and managed account registrations. Operated POS workstations with strict transaction accuracy. Compiled daily, weekly, and monthly operational reports.

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