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Christine Joy J.

Real Estate Virtual Assistant | Customer Support | Administrative Virtual Assistant | Ecommerce VA

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

More Than a VA—A Reliable Partner Behind the Work

I combine customer service, technical support, teaching, hospitality, and real estate expertise to provide well-rounded, dependable support.

I’m highly organized, detail-oriented, and proactive, with a strong ability to communicate with people, solve problems, manage administrative tasks, and stay focused under pressure.

My strength is simple: I bring order to the details, care to the client experience, and accountability to every task I handle.

Skills & Experience

Skills

Administrative Support 2-5 Years
Customer Support ( EMAIL / VOICE) 2-5 Years
Task Management and Prioritization 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years
Customer & Client Communication 2-5 Years
CRM 2-5 Years
Team Collaboration 2-5 Years
Front Office Operations 2-5 Years
- Customer Service 2-5 Years
Reporting 2-5 Years
Remote Support 1-2 Years
Customer Support > Chat Support >Technical Support 1-2 Years
Ticket Management 2-5 Years
Cold Caller> Appointment Setter> Customer Support > Sales Support 1-2 Years

Experience highlights

Customer Service Representative
EIN PLUS LLC · February/2024 – Present
Provided inbound and outbound customer support via voice, chat, and email. Promoted to Tier 2 within six months. Handled escalations, managed tickets, served as Peer Coach, and supported team knowledge sharing.
Account Associate
VXI Global Holdings · November/2023 – Present
Supported customers with product inquiries and sales issues. Assessed needs, processed orders and account changes. Met sales targets and developed strong customer relationships.
Technical Support Representative
Unity Communication and Consulting Group Inc. · September/2021 – Present
Provided remote technical support to U.S. clients for device and connectivity issues. Managed support tickets, recorded issues accurately, and adapted quickly to new tools.
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