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Lura Kathleen S.

Customer support

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am a hardworking and always ready to learn new things. I am looking for a role where I can grow and add value. I adapt quickly, learn fast and stay focused under pressure.

Skills & Experience

Skills

Customer Service Representative 2-5 Years
Communication 5-10 Years
Teamwork 5-10 Years
- Customer Service 5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 5-10 Years

Experience highlights

Customer Service Associate
FoundeverCebu · September/2023 – Present
Handled customer inquiries and concerns with professionalism for healthcare and logistics accounts.
Customer Service Representative
Wipro Cebu · October/2021 – Present
Handled customer inquiries and concerns with professionalism for retail account.
Computer Operator
Oroquieta City Traffic Management Bureau · February/2017 – Present
Managed traffic-related data and systems. Assisted in maintaining accurate operational reports.
Office Staff
City Engineer's Office · January/2014 – Present
Assisted in administrative tasks and office documentation. Coordinated with departments to support smooth operations.
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