E-Commerce /Customer Service Representative / Team Lead

Verified

$6/hr

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Outline

Looking for Full-Time work (56 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

What makes me the best choice for consideration is a combination of my skills, experience, and work ethic. I bring 6 years of hands-on experience in c

Skills & Experience

Skills

Customer Support 5-10 Years

Office and Administration > Leadership 2-5 Years

Customer Support > Ecommerce > Amazon 1-2 Years

Experience highlights

Operations Team Leader

Transcom Philippines · November/2024 – /

Operations Team Leader

Sutherland Philippines · February/2022 – Present

Customer Service Team Lead

Amazon · September/2019 – Present

Customer Service Representative

Ibex Global Service · April/2017 – Present

-Assist customers with billing inquiries and explain charges.
-Process payments, adjustments, and resolve billing disputes.
-Update account information and ensure billing accuracy.
-Answer incoming calls and make outbound calls when needed

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