Skills
Communication
2-5 Years
Customer Relationship Management
2-5 Years
- Customer Service
2-5 Years
ESL Teaching
6 Months to 1 Year
E-commerce Order Fulfillment > Order Entry > Order Processing
2-5 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
1-2 Years
Team Collaboration
2-5 Years
~Data Entry
2-5 Years
Email / Chat / Social Media Support
1-2 Years
Experience highlights
Email Support Specialist
Qentori Solutions
·
January/2025
–
Present
Managing incoming and outgoing emails. Ensuring timely and accurate responses to emails and inquiries.
ESL Outsourced Tutor
Bridge Culture
·
January/2025
–
/
Teaching English language skills including reading, writing, listening, and speaking. Monitoring student progress and developing educational plans for students with varying proficiency levels.
Customer Service Representative
TELEPERFORMANCE
·
January/2023
–
Present
Handled customer complaints and inquiries professionally. Performed data entry, order processing, and troubleshooting. Coordinated with departments to meet customer service objectives. Monitored satisfaction and implemented improvements.
Customer Service Representative
IQOR
·
January/2022
–
Present
Handled customer complaints and inquiries professionally. Performed data entry and order processing. Coordinated with departments to meet service objectives and resolve issues in timely manner.
