Operations, Communications, and Training Professional

Verified

$9/hr

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Outline

Looking for Part-Time work (5 hours/day) at $9/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Versatile professional with experience spanning banking operations, contract management, digital marketing, and education. Adaptable to diverse roles.

Skills & Experience

Skills

Coaching > Training and Development 5-10 Years

Customer Support > Chat Support 2-5 Years

Banking and financing experience 5-10 Years

Leadership and Management Skills 5-10 Years

MS Office & Google Workspace 5-10 Years

Virtual Assistant> Marketing > Digital Marketing 2-5 Years

Online English Coach 2-5 Years

Contracts & Vendor Management 1-2 Years

Experience highlights

Senior English Coach

LAT Language Acquisition Training · October/2023 – /

Provides guide and support to Japanese learners in achieving their English learning goals.
Trains Japanese students basic to advanced English language
Oversee learner’s homework and training progress..
Ensures training and homework systems are working properly.
Collaborates with other coaches and managers regarding training development

Operations Center Manager

Instant Reader · September/2021 – Present

Oversees enrollment procedures and student on boarding
Monitoring of Center's Social media accounts
Conducting Free Online Parent Orientation for interested leads
Oversees all teachers' schedules and activities
Reports directly to the Center owner
Collaborates with other centers regarding Marketing and Sales practices
Handles all communication between parents and teachers

Communications Manager

IVLeadz · July/2018 – Present

Monitoring daily activities of Leads Generation Specialists
Conducting final interviews for applicants in the Philippines
Overseeing all client accounts, which includes quality control and management
Responds to communication-related issues in a timely manner.
Develop and implement effective communication strategies for each client account
Mentoring and coaching of all agents
Client engagements
Conducts training for new lead gen agents
Onboarding new clients
Draft written materials

HR Manager / Social Media and Marketing Manager

Wayzzz Express, Inc. · February/2013 – Present

In charge of daily posting and content creation for different social media sites and other jobposting sites
Overseeing the promotion of the company brand and its products and services.
Coordinating Marketing campaigns with Sales activities
Overseeing company's Marketing budget
Developing Marketing strategy for the company.
Oversee overall activities of Human Resources Department
Design and implement personnel policies, framework and processes
Training and Development for Managers and Supervisors

Contracts Manager

Zalora Group · January/2011 – Present

Manages company contracts with both suppliers and vendors.
Monitoring of all negotiation between vendors and suppliers.
Custodian of all company contracts and other legal documents.
Provides support in any dispute by supplier vs contracts signed.

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