Skills
Customer Service Representative
2-5 Years
Customer Support > Customer Service > Gorgias
Less than 6 Months
Chat support
2-5 Years
Account Management
2-5 Years
Health Insurance Claims Specialist > Insurance Verification
1-2 Years
~Data Entry
1-2 Years
- Customer Service
2-5 Years
HIPAA Compliance
1-2 Years
Customer Support > Chat Support >Technical Support
1-2 Years
Marketing > Order Management
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
2-5 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
1-2 Years
Experience highlights
Customer Service Representative
TaskUs Bohol
·
April/2025
–
Present
Performed data entry for optical prescriptions, initiated outbound calls to clinics, delivered email/chat/SMS support via Gladly, managed retail communications, verified insurance eligibility, and ensured HIPAA compliance for health information.
Customer Service Representative
Turned Yellow
·
November/2023
–
Present
Managed customer inquiries via email and chat using Richpanel, reviewed orders in management system, and assisted with order modifications and payment issues.
Customer Service Representative
TaskUs Bohol
·
September/2022
–
Present
Responded to high-volume customer emails via Zendesk, guided users through Indeed site features, provided technical troubleshooting, and assisted with account access issues.
