Skills
Quality Analysis & Process Improvement
1-2 Years
Operation and Process Improvement
1-2 Years
SOP & Workflow Development
1-2 Years
Management & Leadership
1-2 Years
Admin & Operations
1-2 Years
Experience highlights
Marketing Assistant
Selluna.ai
·
December/2025
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/
•Lead sourcing and prospecting Amazon agencies, e-commerce and business podcasts aligned with the company’s Ideal Customer Profile.
•Pitch podcast hosts and producers to secure a booking spot for the Founder as a guest speaker
to build authority and brand awareness.
•Send cold emails to Amazon agencies to book a discovery call for the Founder.
•Track email replies and coordinates to Partnership Manager for follow-ups
Lead Processing Specialist Team Leader
Horison Marketing
·
November/2025
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• Supervised and led the Lead Processing Specialists Team including the QA Team, streamline
ASIN review accuracy and Loom recording quality through structured coaching, KPI tracking, and
SOP enforcement.
• Implemented performance metrics and quality evaluation systems, identifying improvement areas
and increasing overall team efficiency and lead quality.
• Create, review and update SOPs and other training materials.
• Troubleshoot and resolved tool issues to prevent processing errors.
Lead Processing Specialist Trainer / QA
Horison Marketing
·
April/2025
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Present
• Led and trained newly hired Leads Processing Specialists, ensuring them to comply with
company SOPs and quality standards in all ASIN (Amazon Standard Identification Number)
reviews and Loom Recording.
• Reviewed and analyzed ASINs accurately, providing detailed feedback to maintain high-quality
lead processing.
• Troubleshot Application Errors such as Helium10 and Robomotion.
• Review and evaluate team members loom recordings output quality by tackling areas for improvement, and coaching.
Lead Processing Specialist
Horison Marketing
·
July/2024
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Present
• Review and analyze ASIN (Amazon Standard Identification Number) accurately based on Criteria
and SOPs.
• Process and record detailed and clear ASIN reviews through Robomotion automation and Loom.
• Conducts Lead Generation through Amazon.
• Collaborate, share insights and feedback with the team to improve the leads processing
department and ensure best practices are being followed.