Skills
Customer Support > Active Listening , E-commerce & Dropshipping
5-10 Years
Experience highlights
Loan Broker
Lendaly
·
May/2024
–
Present
As a Loan Broker at Lendaly, I contacted business owners to offer business loan solutions, assessed eligibility, and coordinated with partner banks for qualified applicants.
E-commerce & Dropshipping support
Maisonette
·
November/2023
–
Present
At Maisonette, I supported E-commerce and Dropshipping operations by tracking orders, processing refunds, and managing returns and exchanges to ensure smooth customer experiences.
Customer Service
Wipro
·
November/2018
–
Present
I worked with the BT Collections Department, contacting customers to collect payments, explain BT services, and resolve billing concerns, and as a Meta Email Specialist, assisting clients with ad-related inquiries and payment reminders.