Skills
Communication Skills
1-2 Years
Experience highlights
General Virtual Assistant
Freelancer
·
April/2024
–
Present
Experienced in administrative and creative support, including content creation, blog writing, newsletter design, and social media editing. Skilled in email management, scheduling, and data entry, with strong design abilities in Figma. Adaptable team player with proven success in streamlining workflows and supporting digital marketing efforts
Virtual Assistant (Real Estate Appointment Setter / Cold Caller)
ACS VA CALL CENTER- OPC
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May/2022
–
Present
Skilled in outbound sales and lead generation, with experience introducing real estate services, qualifying prospects, and scheduling property consultations. Strong in building rapport, maintaining CRM records, and consistently exceeding performance targets.
Customer Service Representative
IBEX GLOBAL SOLUTIONS
·
June/2019
–
Present
Experienced in handling billing inquiries, resolving disputes, and managing high-volume calls with professionalism. Skilled in active listening, clear communication, and accurate CRM documentation to ensure customer satisfaction
