Skills
Customer Support > Technical Support
1-2 Years
1-2 Years
Communication Skills
1-2 Years
Adaptability
1-2 Years
Multitasking
1-2 Years
~Data Entry
1-2 Years
- Customer Service
1-2 Years
HIPAA Compliance
1-2 Years
Experience highlights
Customer Service Representative (Healthcare)
Sutherland Global Philippines, Inc.
·
August/2024
–
Present
Handled inbound calls for billing and enrollment inquiries. Maintained HIPAA compliance. Provided technical support for health portals. Managed account setup, password resets, and troubleshooted access issues with IT collaboration.