Skills
Logistics
2-5 Years
Store management
2-5 Years
Microsoft
2-5 Years
Administration
5-10 Years
Calendar Management
5-10 Years
Travel Coordination
5-10 Years
Payroll Processing
2-5 Years
- Customer Service
2-5 Years
Cost Estimate > Microsoft Excel
2-5 Years
Project Support
2-5 Years
Customer Service & Support, Fraud Investigation & Risk Management,
Less than 6 Months
Event Planning
2-5 Years
Retail Operations
2-5 Years
- Zoom
2-5 Years
Supplier Negotiation
2-5 Years
Experience highlights
President
MJLala Supermart
·
February/2022
–
Present
Lead retail merchandise operations, manage customer needs and feedback for revenue growth. Plan manpower allocation and monitor employee performance. Negotiate with suppliers and manage end-to-end procurement process.
Customer Service Representative
Teleperformance
·
May/2022
–
Present
Assisted customers with fraudulent or unauthorized transaction concerns on credit and debit cards. Identified recurring issue patterns and flagged them to system for account security.
Executive Assistant to VP
Social Justice Security Investigation Agency
·
February/2018
–
Present
Managed databases in Microsoft OneDrive, secured confidential documents, automated payroll and records using Excel. Coordinated Zoom meetings with clients and managed executive calendars, travel, and logistics.
PMO Governance and Service Management Team
Accenture Philippines
·
September/2016
–
Present
Prepared executive presentations, managed team emails and client inquiries. Prioritized executive availability across time zones, coordinated transportation and client visitations, organized town hall meetings and event logistics.
