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Kris Willy J.

Expert Virtual Assistant | Admin, Customer Support & Operations Stream

Verified
$10/hr

Outline

Looking for Full-Time work (10 hours/day) at $10/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Stop losing customers to poor service. I deliver top-tier Customer Experience (CX) and seamless admin support, guaranteeing professionalism and quick resolution that aligns with the expectations of clients.

As an Executive and Administrative Assistant with a focus on Customer Success, my mission is to give you back valuable time while ensuring every client interaction enhances your brand reputation. I am highly autonomous, proactive, and adept at coordinating with teams and managing multi-time zone schedules.

Skills & Experience

Skills

Attention to detail 10+ Years
Multitasking 10+ Years
Written Communication 10+ Years
Database Management 10+ Years
Verbal Communication 10+ Years
Customer service 10+ Years
Crm software 2-5 Years
Calendar Management > Scheduling 5-10 Years
*Administrative Support - 5-10 Years

Experience highlights

Solar Operations & Support Manager
Jackery Inc. · October/2024 – /
I scale performance and streamline operations for renewable energy companies. Specializing in the solar power sector, I lead cross-functional teams handling both commercial sales and complex technical support for solar power stations.
Sales Marketing Specialist
AR Management LLC · July/2023 – Present
Results-oriented professional with a proven track record in driving revenue growth and market presence within the home improvement sector. Expert at designing and executing high-converting marketing funnels specifically tailored for cabinets and flooring products. Adept at managing front-line phone inquiries to convert leads into customers, while simultaneously running dynamic social media campaigns that boost brand engagement and community loyalty.
Business Operations Specialist
Eliteness Cleaning Maid Service · April/2022 – Present
Versatile coordinator specializing in service sales management, full-cycle HR operations, and social media marketing. Adept at optimizing client booking systems, managing employee lifecycles for cleaning staff, and executing digital engagement strategies to elevate brand presence.
Cold Caller and Scheduler
Agency HQ & Rental HQ Australia · March/2021 – Present
As an Outbound Lead Generator, I drive new business growth by connecting directly with real estate professionals. My main goal was to introduce the agency's services, spark interest, and pass qualified prospects to the senior sales team.
Real Estate Admin Assistant & Cold Caller
LML IV LLC · March/2021 – Present
As a key part of the real estate team, I kept daily operations running smoothly. I handled office tasks, organize client records, and made outbound calls to find new business opportunities.
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