General Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

A highly adaptable and detail-oriented professional with a diverse background in virtual assistance, customer service, and clinical laboratory science

Skills & Experience

Skills

Customer service 6 Months to 1 Year

Data Entry 6 Months to 1 Year

Administrative 6 Months to 1 Year

Email Management 6 Months to 1 Year

Medical Terminology 2-5 Years

Experience highlights

General Virtual Assistant

Direct Client · August/2023 – Present

Managed email communication: monitored inboxes, drafted correspondence, and ensured timely follow-ups. Manage calendars, schedule appointments, and organize meetings.
Delivered responsive customer support via email, chat, and phone, ensuring high client satisfaction.
Created and maintained digital documents including spreadsheets, reports, and slide decks.

Costumer Service Representative

Alorica cebu · October/2021 – Present

Resolved customer complaints and issues effectively, ensuring high levels of satisfaction. 
Utilized strong communication skills to build rapport with customers and promote brand loyalty. 
Managed customer inquiries and provided solutions in a timely and professional manner. 
Maintain accurate records of customer interactions, transactions, and feedback

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