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THARA D.

Multi-Skilled Virtual Assistant

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

Client-focused Virtual Assistant and customer support professional with BPO experience across healthcare, financial services, customer
service, lead generation, appointment setting, debt collection, telequalification, and service coordination. Experienced in handling
high-volume customer interactions, outbound calls, follow-ups, qualification, scheduling, account assistance, and administrative tasks.
Proactive, dependable, detail-oriented, and comfortable working with remote teams, CRM systems, spreadsheets, communication
platforms, and client workflows.

Skills & Experience

Skills

CRM management 2-5 Years
- Customer Service 2-5 Years
Lead Qualification 2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years
Outbound Calling 2-5 Years
Basic Graphic Design>Canva Less than 6 Months
Customer Support > Email & Chat Support 2-5 Years
Virtual Administrative Support 1-2 Years
Design > GoHighLevel Less than 6 Months
✔️Marketing > Appointment Setting 2-5 Years

Experience highlights

Floor Negotiator / Service Provider
Beehive Adaptive Global Solution Corp. · January/2026 – Present
Assisted customers through service-related interactions while maintaining professionalism. Handled customer concerns and facilitated solutions through clear communication.
Healthcare / Upselling Representative
Call Centrix CCI · January/2026 – Present
Provided phone-based healthcare customer support. Communicated relevant products and supported upselling opportunities while maintaining accurate customer information.
Healthcare Customer Service Representative
Teleperformance · January/2026 – Present
Provided healthcare customer support through professional phone communication. Documented interactions accurately and maintained customer-focused service standards.
Lead Generation / Appointment Setter
RCOS Outsourcing Inc. · January/2026 – Present
Conducted outbound calls to identify and qualify leads. Engaged prospects and scheduled appointments while maintaining follow-up activities for sales pipeline support.
Debt Collector
Capital Credit Solution · January/2026 – Present
Conducted outbound calls regarding financial accounts with professionalism. Handled sensitive conversations and maintained accurate records with systematic follow-ups.
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