Skills
Customer Service Excellence
10+ Years
IT Security
5-10 Years
IT Asset Management
5-10 Years
Business Continuity & Risk Mitigation
5-10 Years
Cloud Platforms & IT Infrastructure Support
5-10 Years
Experience highlights
Client Support Manager
TCG Philippiines Inc.
·
April/2023
–
/
Functions as HelpDesk manager and remote IT support for a US-based client.
Information Technology Support Analyst
The Methodical Group
·
November/2022
–
Present
Over-all IT Support for the Methodical Group including managing accounts using M365, asset management and system administrator.
App/Cloud Support Senior Analyst
Accenture
·
December/2020
–
Present
Part of the Operations Security Team that ensures that IT Operation-managed infrastructure is aligned with Accenture’s security standards.
IT Operations Analyst
Accenture
·
September/2017
–
Present
Sub-lead of Cebu's Workstation & End-user support team and lead for Cebu's Asset Management team.
IT Operations Associate
Accenture
·
April/2015
–
Present
Workstation and End-user support.
