Customer support

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Associate Degree

English proficiency Conversational

Professional Summary

Dedicated Customer Support Representative with 2+ years of experience providing fast, empathetic, and solution-focused support through phone and email.

Skills & Experience

Skills

Empathetic and customer-first approach 2-5 Years

Experience highlights

Customer Service Representative

cruzangelita929@gmail.com · March/2022 – Present

My name is Angelita Cruz. I bring over 2-years of hands-on experience in customer service, having worked in a BPO environment supporting a retail account. I handled a variety of responsibilities including responding to customer inquiries, processing orders, managing refunds and replacements and tracking shipments. Through this experience, I’ve developed strong communication, multitasking, and problem-solving skills that I believe are essential for delivering high-quality virtual assistance.

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