Skills
Customer service > Sales Representative > Customer Support
6 Months to 1 Year
Attention to Detail Customer Service & Communication Problem Solving Time Management Teamwork & Collaboration
6 Months to 1 Year
Billing & Admin Support
6 Months to 1 Year
Tech and Chat support
6 Months to 1 Year
1-2 Years
Chat support
6 Months to 1 Year
Microsoft word
1-2 Years
Document Preparation
1-2 Years
~Data Entry
6 Months to 1 Year
Cost Estimate > Microsoft Excel
1-2 Years
Email & calendar management
1-2 Years
Customer Support > Chat Support >Technical Support
6 Months to 1 Year
Google Workspace
1-2 Years
Experience highlights
Content Reviewer / Copyright Verification Specialist
Outsourced Project
·
January/2026
–
Present
Evaluated 285+ digital video assets per shift for copyright compliance. Audited user-generated content against quality guidelines and escalated high-risk cases for secondary review.
Customer Service Representative
VXI Philippines
·
November/2024
–
Present
Managed high-volume omnichannel customer inquiries (voice/chat) for billing and technical support. Upsold products securing 8 sales, utilized CSG International and Einstein 360 for ticket resolution.