Short-Term Rental Virtual Assistant | Guest Communication | Reservation & Administrative Support

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Hi! I'm Shanaia, an aspiring Short-Term Rental Virtual Assistant from the Philippines.

I can help Airbnb hosts and short-term rental businesses with guest communication, reservation support, check-in and check-out coordination, cleaning and maintenance tracking, and administrative tasks.

Through my STR training and mock projects, I've gained practical knowledge of daily rental operations. I also have previous customer service experience as a McDonald's service crew member and parking attendant, which helped me develop my communication, organization, and problem-solving skills.

I'm familiar with Google Workspace, Trello, Canva, and Google Calendar. I'm detail-oriented, responsible, and always willing to learn new tools and processes.

Although I'm still building my professional experience in the STR industry, I'm ready to contribute, adapt to your business needs, and provide reliable support.

Skills & Experience

Skills

Customer Support 6 Months to 1 Year

Customer service 6 Months to 1 Year

Time Management 6 Months to 1 Year

Attention to detail 6 Months to 1 Year

Problem -Solving Skills 6 Months to 1 Year

Guest Communication & Support 6 Months to 1 Year

Basic Grahics Design (Canva) 6 Months to 1 Year

Data Entry Less than 6 Months

Organization Less than 6 Months

Calendar Management Less than 6 Months

Document Management Less than 6 Months

Written Communication Less than 6 Months

Task Coordination Less than 6 Months

Administration > Administrative Support Less than 6 Months

Experience highlights

Parking Attendant

OCS Philippines · August/2024 – Present

Assisted customers with parking procedures and inquiries. Responded to requests and coordinated with team members to resolve needs efficiently. Maintained accurate vehicle and parking assignment records.

Service Crew

McDonald's Philippines · August/2023 – Present

Assisted customers with orders and inquiries with friendly service. Managed multiple requests during busy periods while maintaining accuracy. Handled concerns and processed orders accurately.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In