Operations & Administrative Support

Hi! I’m Rea, a detail-oriented Virtual Assistant with 17+ years of experience in operations, customer support, and team management—now specializing in property management and short-term rental support.
I have hands-on experience supporting short-term rental operations, working closely with property owner to ensure smooth day-to-day operations. My role focuses on coordinating requests, managing inquiries, and supporting back-end processes to keep everything running efficiently.
Prior to transitioning into operations and leadership, I spent 11 years in outbound sales, promoting health and personal accident insurance products to qualified credit card holders through our local banking partners. This role required building rapport, identifying customer needs, explaining policy benefits, handling objections, and maintaining accurate customer records while consistently achieving sales targets.