IT Technical Support Specialist

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Associate Degree

English proficiency Conversational

Professional Summary

IT Technical Support Specialist with 5+ years of experience providing technical support, troubleshooting hardware and software issues, maintaining computer systems, and supporting Windows and Linux environments. Experienced in hardware diagnosis, software installation and configuration, system upgrades, network monitoring, and resolving technical issues for users.

Currently working as a Business Support Associate, where I manage inventory records, prepare delivery documentation, coordinate with internal teams and vendors, and assist with PEZA-related documentation. I am organized, detail-oriented, adaptable, and comfortable working independently or as part of a team.

I am looking for opportunities where I can apply my IT technical support, troubleshooting, administrative, documentation, and business operations skills while continuing to develop professionally.

Skills & Experience

Skills

Technical Support (IT Specialist) 5-10 Years

Software & Tools 5-10 Years

Software 5-10 Years

Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 1-2 Years

Windows 5-10 Years

Linux 5-10 Years

Monitoring 5-10 Years

E-Commerce > Amazon > Inventory Management 1-2 Years

Coordination 1-2 Years

Customer service > Sales Representative > Customer Support 5-10 Years

IT & Technical Support 5-10 Years

Stakeholder Coordination 1-2 Years

Experience highlights

Business Support Associate

BLADEGRASS TECHNOLOGIES INC. · July/2025 – /

Managed inventory stocks, processed delivery documents, provided inter-office support, assisted with PEZA applications, coordinated with departments on inventory and documentation requirements.

IT Technical Support Engineer

IDEASERV SYSTEMS INC. · September/2018 – Present

Provided technical support, monitored IT equipment, managed OS maintenance and upgrades (Windows/Linux), configured software, maintained network functionality, resolved customer issues.

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