Skills
Customer Support > Active Listening problem solving, upselling, technical support
6 Months to 1 Year
Experience highlights
Customer Service Representative
Concentrix CVG Inc,
·
October/2023
–
Present
I provide technical support and customer service, assisting clients with troubleshooting, resolving issues, and explaining products or services. I also handle sales-related conversations, helping customers understand service options and recommending upgrades when appropriate, all while ensuring a positive and professional experience.