Skills
Appointment scheduling
2-5 Years
- Customer Service
5-10 Years
Team Supervision
2-5 Years
Communication Skills
5-10 Years
Multitasking
5-10 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
CRM & Tools
2-5 Years
Data & Records Management:
2-5 Years
E-Commerce > Amazon > Inventory Management
2-5 Years
Accounting > Accounts Payable > Billing Support
2-5 Years
~Data Entry
2-5 Years
Property valuation
1-2 Years
Customer Support > Claims Handling > Virtual Assistance
2-5 Years
*Administrative Support -
5-10 Years
Experience highlights
Customer Service Representative
New West Medical
·
April/2026
–
Present
Handled inbound patient calls regarding DME orders, CPAP supplies, insurance verification, deliveries, repairs, and billing. Coordinated with providers and departments for timely resolution.
Appointment Setter / Medical Administrative Support
Bethpage Medical PLLC
·
March/2023
–
Present
Scheduled and managed patient appointments based on provider availability. Coordinated patient concerns with doctors or specialists. Maintained accurate patient records and ensured excellent patient experience.
Virtual Appraiser
Aedis Appraisal
·
May/2022
–
Present
Conducted property evaluations for residential, commercial, and luxury properties. Gathered and analyzed market data using regression analysis. Prepared detailed appraisal reports based on Canadian market trends.
Customer Service Representative / Chat Support
Teleperformance Philippines
·
July/2021
–
Present
Provided high-quality customer support for Netflix, McGraw Hill, Bread Financial, and Wellcare. Resolved complex billing, technical, and account-related concerns while maintaining satisfaction standards.
Junior Manager
Jollibee
·
April/2016
–
Present
Supervised daily operations, staff performance, inventory, and scheduling. Trained employees, coordinated the team, and maintained high customer service and operational standards.
