Chat Support Representative

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Associate Degree

English proficiency Fluent

Professional Summary

Reliable and detail-oriented Online Support Representative with over 5 years of experience in chat support, data handling, and online customer interaction. Proven ability to follow instructions carefully, complete repetitive tasks accurately, and maintain consistency in high-volume workloads. Comfortable handling multiple tasks per hour in a remote setup with stable internet and flexible availability.

Skills & Experience

Skills

Customer Support > Chat Support 2-5 Years

Office and Administration > Data Management 2-5 Years

Data accuracy, Efficiency, Confidentiality & Attention to detail 2-5 Years

Order Entry 1-2 Years

Advertising > Facebook Ads 1-2 Years

Customer Support > Customer Service 2-5 Years

Experience highlights

Customer Service Representarive

Six Eleven Global Services · August/2024 – December/2024

- Processed a high number of daily customer transactions and requests.
- Followed operational procedures and company guidelines.
-Maintained consistency, accuracy, and reliability in daily tasks.

Data Encoder

Retuya Law Office · November/2021 – Present

- Performed high-volume data encoding and record updates.
- Ensured accuracy and confidentiality of information.
- Followed structured workflows and task instructions.

Social Media Manager

Cowboy Ranch Davao · November/2021 – Present

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- Managed online inquiries and digital interactions by providing timely and accurate responses.
- Followed set guidelines to maintain consistency and quality in communication.

Technical Support Representative

Teleperformance Philippines · January/2021 – Present

- Resolved complex technical issues using clear, concise written instructions and troubleshooting guidance.
- Meticulously documented all interactions and resolutions within the CRM/database, maintaining accurate client records.

Chat Support Representative (E-commerce)

RCL Ecommerce · August/2019 – Present

- Handled high-volume text-based inquiries via online platforms.
- Followed scripts, instructions, and standard response procedures.
- Maintained fast response times while ensuring accuracy.
- Logged and updated records as required.

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