Skills
WordPress
2-5 Years
Customer Support ( EMAIL / VOICE)
2-5 Years
GoHighLevel (GHL) CRM & Automation
1-2 Years
Technical Documentation & SOPs
1-2 Years
ChatGPT and AI Productivity Tools
1-2 Years
Experience highlights
GoHighLevel Specialist
Gymtopia
·
January/2025
–
/
Managed GoHighLevel onboarding for new agency clients, including subaccount setup, domain connections, A2P registration, and CRM configuration.
Built and optimized landing pages, funnels, workflows, automations, forms, calendars, and email/SMS campaigns based on client requirements.
Worked closely with media buyers to integrate Facebook Lead Ads, configure lead nurturing workflows, and ensure accurate lead routing.
Troubleshot CRM, workflow, and automation issues to maintain reliable client syst
Project Manager
Recommend WP
·
August/2016
–
Present
Managed multiple WordPress development projects from planning through delivery, ensuring projects stayed on schedule and met client expectations.
Coordinated developers, designers, and stakeholders while tracking progress through Trello and other project management tools.
Performed quality assurance testing before deployment to ensure websites met functionality and performance standards.
Assisted with client communication, task prioritization, and technical documentation to improve collaboration
SEO / WordPress Web Developer
Superfast Business
·
May/2012
–
Present
Managed and maintained WordPress websites, including theme customization, plugin configuration, updates, and troubleshooting.
Built and optimized pages with a focus on usability, performance, and SEO best practices.
Created SEO-friendly content and performed keyword research and on-page optimization to improve search visibility.
Supported WooCommerce and ThriveCart implementations for online businesses.
Assisted with general website improvements and technical support for clients.