Virtual Assistant

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I bring 5+ years of BPO customer service experience and nearly 9 years of professional work experience, including virtual assistance, dispatching, team leadership, and technical support. I’m highly adaptable, organized, and proactive, with strong communication and problem-solving skills. I’m experienced in handling customers, managing multiple tasks, resolving issues, and supporting teams in fast-paced remote environments.

Skills & Experience

Skills

Design > Product Design > Information Architecture 5-10 Years

Information Technology 5-10 Years

English Communication 5-10 Years

Responsive Design 5-10 Years

Team Collaboration 5-10 Years

Experience highlights

Virtual Assistant

Wing Assistant · March/2023 – Present

Handled customer service, food order management, dispatching, driver and restaurant coordination, issue resolution, and trained new VAs.

Software Engineer

Accenture Inc. · May/2020 – Present

Developed and maintained SAP ABAP applications, performed troubleshooting, testing, and system support.

Customer Service Representative

Teletech Philippines · September/2017 – Present

Provided customer support, monitored team performance, handled escalations, and managed real-time operations across multiple accounts.

Compensation and Benefits Staff

Excellent Workers Multi-Purpose Cooperative · April/2017 – Present

Assisted employees with SSS, Pag-IBIG, BIR, and other administrative concerns.

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