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Ellen Kate L.

Detail-Oriented Virtual Assistant

Verified
$4/hr

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Associate Degree

English proficiency Fluent

Professional Summary

Reliable and detail-oriented Virtual Assistant providing administrative support, customer service, and data management for remote clients. Highly organized, tech-savvy, and efficient in handling multiple tasks while maintaining accuracy and confidentiality. Committed to delivering quality support and meeting deadlines consistently.

Skills & Experience

Skills

Advertising > Creative Advertising 1-2 Years
Creative Content Creation 2-5 Years
Community Engagement 1-2 Years

Experience highlights

Medical Laboratory Science Intern
Lanang Premier Doctor's Hospital Incorporated · February/2024 – Present
During my MLS internship, I managed patient records and laboratory results, ensuring data accuracy and confidentiality according to HIPAA standards. I performed routine laboratory procedures, assisted in specimen collection and processing, and maintained thorough documentation. This experience strengthened my attention to detail, organizational skills, and ability to work carefully and reliably while following strict safety and compliance protocols
Virtual Assistant - Administrative and Customer Support
Freelance Client · June/2024 – Present
I managed an email inbox and responded to customer inquiries in accordance with established client guidelines, ensuring clear and timely communication. In addition, I scheduled appointments and meetings using Google Calendar and coordinated details through email to support efficient daily operations. I also performed accurate data entry and consistently updated spreadsheets for daily tracking and reporting purposes. Throughout all tasks, I maintained strict confidentiality of client information
Virtual Assistant - Data Management and Research Support
Freelance Client · August/2023 – Present
I handled large volumes of data entry while ensuring accuracy and consistency across client databases. I conducted online research on products, competitors, and service providers to support informed decision-making. Additionally, I managed task lists and closely monitored deadlines to ensure all assignments were completed on time. Throughout the process, I communicated regular progress updates with the client to maintain transparency and alignment.
Front Desk
Pure Star Chinese Restaurant · October/2022 – Present
I worked part-time as a Customer Service Representative at Pure Star Chinese Restaurant. In this role, I assisted customers with inquiries and orders, coordinated tasks with team members, and ensured smooth daily operations. This experience helped me develop strong organizational, communication, and multitasking skills, as well as attention to detail and reliability.
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