Skills
Customer EXPERIENCE
2-5 Years
Graphic design
2-5 Years
Accounting > Financial Accounting > Analysis
1-2 Years
Chat support
2-5 Years
English
5-10 Years
Chat, email, voice support for international account in BPO
2-5 Years
Barista, Housekeeping,Drawing, Adaptability,Hardworking, Able to Speak English,Filipino, Bisaya, Computer Literate, Costumer Service
10+ Years
Google drive
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
2-5 Years
JIRA
1-2 Years
Customer service > Sales Representative > Customer Support
2-5 Years
• Workforce & Call Management: Genesys, Alvaria, Aspect, Avaya, IEX • Productivity Tools: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
2-5 Years
Experience highlights
Customer Service Representative
HelloConnect Inc.
·
August/2024
–
/
Supported HelloFresh UK and Green Chef UK customers. Top CSAT contributor (May 2025), top AHT contributor (May, June, July 2025), top QA (August 2026).
Fraud Analyst
CBE Companies
·
October/2023
–
Present
Ranked #1 in nesting (post-training) cohort. Top Performer in January 2024 and March 2024.
Customer Service Representative
Alorica Philippines
·
September/2022
–
Present
Handled customer inquiries across chat, voice and email support. Top Performer in June 2023.
