General VA, Virtual Assistant, Medical Receptionist, Medical VA, Customer Support, Data Entry

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Detail-oriented and customer-focused professional with 2+ years of experience in healthcare and customer service environments, providing support through phone, chat, and email. Experienced in handling customer inquiries, explaining benefits and coverage, verifying eligibility, updating pre-authorization requests, and providing accurate information in a fast-paced environment. Strong communication, multitasking, problem-solving, and client engagement skills with a commitment to delivering high-quality customer service. Seeking opportunities as a Medical Virtual Assistant, Virtual Assistant, or Customer Service Representative,

Skills & Experience

Skills

Healthcare Associate 1-2 Years

Multi Chat handling 2-5 Years

Customer Service Representative 2-5 Years

2-5 Years

Multitasking 2-5 Years

HEALTHCARE CUSTOMER SUPPORT 1-2 Years

- Customer Service 2-5 Years

Client Engagement 1-2 Years

Phone, Chat & Email Support 2-5 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years

Experience highlights

Customer Care Representative

CARELON GLOBAL SOLUTIONS · September/2024 – Present

Provided customer support via phone, chat, and email. Assisted members with claims, benefits, and coverage explanations. Verified eligibility and updated pre-authorization requests in healthcare environment.

Customer Service Representative

VXI · June/2023 – Present

Handled up to 7 simultaneous chat inquiries with accuracy. Responded to customer questions on promotions and retail platform concerns. Provided product information and after-sales support.

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