Customer Support Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Customer Service Representative with experience in email, live chat, and back-office support. Skilled in resolving customer concerns, managing support tickets, handling account inquiries, and providing timely and professional solutions. Dedicated to delivering exceptional customer experiences while consistently meeting quality, productivity, and customer satisfaction goals.

Skills & Experience

Skills

Active listening skills Communication skills Computer skills Interpersonal skills Problem-solving skills Time management skills 5-10 Years

Experience highlights

Customer Service Representative

Soraban · January/2025 – Present

Handled email and live chat support for U.S. tax firms, resolving software and account issues.

Managed support tickets for platform features and document processing.

Resolved customer issues with timely solutions, ensuring customer satisfaction.

Customer Service Representative

Vcustomer (Techmahindra) · October/2021 – Present

Provided email, live chat, and back-office support while resolving billing and technical concerns.

Managed customer accounts and support tickets while maintaining accurate records.

Consistently met service level agreements, quality standards, and customer satisfaction goals.

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