Skills
Customer Support > Chat Support
1-2 Years
Content Moderation
1-2 Years
Design > Graphic Design > Canva
6 Months to 1 Year
Real Estate > Appointment Setting
Less than 6 Months
Experience highlights
Real estate virtual assistant
The virtual Hub
·
September/2022
–
/
As a real estate virtual assistant, I support real estate professionals by managing tasks such as scheduling appointments, coordinating property viewings, and handling client communications. I assist with administrative duties, including preparing documents, updating property listings, and managing databases. My role involves ensuring smooth operations, facilitating effective communication between clients and agents, and providing valuable support to streamline real estate processes.
Social Media Moderator
Concentrix
·
July/2021
–
Present
As a social media moderator, I manage and oversee interactions on social media platforms, ensuring that content aligns with community guidelines and company policies. My responsibilities include reviewing and moderating user-generated content, handling reports of inappropriate behavior, and fostering a positive and engaging online environment. I also address user inquiries, manage disputes, and provide feedback to improve community engagement and adherence to standards.
Customer service representative
Awesome OS
·
January/2019
–
Present
As a customer service representative, I handle inquiries and resolve issues across phone, email, and chat platforms. I provide prompt and professional assistance, address customer concerns, and offer detailed information about products or services. My role involves managing complaints, processing requests, and maintaining accurate records of interactions, ensuring a positive customer experience across all communication channels.
