Service Desk Expert

Verified

$4/hr

Outline

Looking for Part-Time work (4 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

IT Service Desk Expert with over 4 years of L1/L2 technical support experience in enterprise environments, plus 2 years of customer service.

Incident & Request Management 2-5 Years

SLA Monitoring & Compliance 2-5 Years

Level 1 and Level 2 technical support 2-5 Years

Servicenow 2-5 Years

Root cause analysis 2-5 Years

Active Directory 2-5 Years

Microsoft Azure 2-5 Years

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