Administrative Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

Administrative professional with over 10 years of experience supporting international maritime operations, specializing in vessel administration, documentation, payroll support, procurement coordination, reporting, crew administration, and operational logistics.

Experienced in managing confidential records, coordinating with international stakeholders, preparing operational and financial reports, processing payroll-related information, and supporting procurement activities. Proficient in Microsoft Office, particularly Excel, with experience developing automated trackers, dashboards, and reporting tools to improve operational efficiency and data accuracy.

Recognized for strong attention to detail, organizational skills, accountability, independent problem-solving, and the ability to manage multiple priorities in a deadline-driven environment.

Skills & Experience

Skills

Email & calendar management 10+ Years

Procurement & Vendor Coordination 10+ Years

AI & Automation Tools (ChatGPT) 1-2 Years

Excel VBA 5-10 Years

- Customer Service 5-10 Years

Database Management 10+ Years

Collections 1-2 Years

Report writing 10+ Years

Advanced MS Excel (Pivot Tables, XLOOKUP) 5-10 Years

Vendor & Supplier Management 10+ Years

Accounting ODOO ERP systems 5-10 Years

Email & Correspondence Management 10+ Years

Scheduling & Coordination 10+ Years

AI & AUTOMATION Less than 6 Months

Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management 10+ Years

Experience highlights

Administrative Assistant

MISC Shipmanagement (Singapore) Pte Ltd · January/2016 – /

Managed executive correspondence, vendor follow-up, and scheduling. Built Excel VBA tools and dashboards. Maintained crew database and vessel movement data in enterprise systems. Prepared daily to quarterly reports.

Customer Service Representative

Concentrix Daksh (Bell Canada) · November/2014 – Present

Provided customer service and technical assistance for U.S. and Canadian accounts. Promoted products and handled customer complaints via phone, email, and chat.

Collections Representative

NCO Financial Systems (Credit One Bank) · September/2013 – Present

Conducted inbound and outbound credit-collections calls. Processed customer payments and managed payment-related inquiries.

Customer Service Representative

Teleperformance () · July/2011 – Present

Assisted customers with online bookings and travel purchases. Resolved customer complaints and inquiries by phone.

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