Skills
Administration
10+ Years
Customer Service Representative
2-5 Years
Experience highlights
Travel Associate / Customer Service - Tier 4 Social Media Agent
IGT Solutions, Inc
·
February/2022
–
Present
Responded to customer inquiries, concerns, and comments across Facebook, Instagram, TweetDeck, Yelp, and Yext.
Account Associate
VXI Global Holdings B.V. (Philippines
·
July/2021
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Present
Answered customer and client requests regarding services, products, billing, equipment, and claims.
Customer Service Advisor II
Concentrix CVG Philippines, Inc.
·
December/2020
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Present
Handled customer inquiries by phone and provided comprehensive product and service information.
Customer Service Associate
ePerformax Contact Center & BPO
·
October/2019
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Present
Provided product and service information, resolved service issues, and responded promptly to customer inquiries.
Chief Administrative Officer
Blue Squad Security Specialists, Inc
·
September/2013
–
Present
Updated office policies, maintained the company calendar, and scheduled appointments to support daily operations.