Operations and Sales Manager

Verified

$15/hr

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Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I’m an Operations Manager and Sales professional with 10+ years of experience in customer service, sales, lead generation, appointment setting, and business operations.

I've worked across B2B and B2C environments including real estate, healthcare, cleaning services, coaching/consulting, and other service-based businesses.

I've progressed from customer service and sales roles into leadership and operations management, including managing teams of 90+ people. My experience includes managing day-to-day operations, KPIs, sales performance, team productivity, recruitment, onboarding, training, quality assurance, and process improvement.

I’ve also worked with sales and growth companies where my work contributed to $100K+ in generated ROI.

Core strengths: Operations Management, Sales Management, Lead Generation, Appointment Setting, Customer Service, Team Leadership, KPI Management, Process Improvement, Recruitment & Training, Quality Assurance, and Remote Team Management.

Skills & Experience

Skills

Office and Administration > Quality Assurance 2-5 Years

Professional Services > Management Services > Sales Management 5-10 Years

Process improvement 2-5 Years

Management 2-5 Years

Web Development 1-2 Years

Training & Coaching 2-5 Years

Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years

Recruitment & Onboarding 2-5 Years

B2B/B2C Sales 5-10 Years

✔️Marketing > Appointment Setting 2-5 Years

AI Workflow Management 2-5 Years

Remote Team Management 2-5 Years

Human Resources > HR Management > Administrative Works > Operations Management 5-10 Years

• Customer Service Management 5-10 Years

Team Leadership & Management 5-10 Years

Experience highlights

Operations & Sales Manager

Wishing Star Cleaners · September/2022 – Present

Cleaning Service operations and sales management

Operations Manager

Propel Marketing · September/2022 – Present

Healthcare Operations Manager

Apria · February/2020 – Present

Real Estate Operations Manager Head QA

Casa HomeBuyer · May/2020 – Present

Web Developer, Lead Generation, Social Media Manager, Web Handler

Team Leader

Womply · January/2018 – Present

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