Executive Assistant, Administration & Operations Support

Verified

$9/hr

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Outline

Looking for Full-Time work (8 hours/day) at $9/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Executive Assistant and Operations Coordinator with over 10 years supporting US based companies across EST and CST time zones.

Skills & Experience

Skills

Property Admin 1-2 Years

STR Virtual Assistant 1-2 Years

Executive / Admin Assistant 1-2 Years

Maintenance & Vendor Coordination 1-2 Years

Customer / Chat Support 2-5 Years

Experience highlights

Executive partner

Athena · June/2025 – Present

Inbox management training
Calendar Management training
Travel management training

EA and Property Management Coordinator

Orion Haus · August/2025 – Present

1.Oversaw daily operations for a short-term rental (STR) property management portfolio, ensuring seamless
coordination across vendors, maintenance teams, and community directors.
2.Managed end-to-end guest communications including reservation handling, extension requests, issue resolution,
and cancellations across multiple platforms.
3.Tracked rental payments and maintained accurate financial records to support property operations.
4.Assisted with STR regulatory filings and compliance

Fraud Online Specialist

JPMorgan Chase · November/2021 – Present

1. Reviewed customer account activity and transaction patterns to detect anomalies indicative of account takeover or identity theft.
2. Documented case findings and outcomes accurately in internal systems to support audits and regulatory reporting requirements.
3. Educated customers on fraud prevention best practices and guided them through the resolution process with clear, empathetic communication.

Licensed Financial Advisor

Pru Life UK · February/2018 – Present

1. Provided comprehensive financial planning services covering insurance, investments, retirement planning, and
income protection.
2. Cultivated long-term client relationships through consultative, needs-based financial guidance.

Customer Service Specialist

ePerformax Contact Center & BPO · February/2013 – Present

1. Delivered phone and email support for global e-commerce sellers, resolving account, transaction, and platform
issues.
2. Consistently maintained high customer satisfaction scores in a high-volume BPO environment.

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