VA

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Detail-oriented and customer-focused Business Administration graduate with experience in customer service, administrative support, data entry, and records management. Skilled in assisting clients, managing accurate records, resolving customer inquiries, and maintaining confidentiality in fast-paced environments. Experienced in supporting online government service applications, appointment scheduling, and customer interactions through both phone and online communication. Proficient in Microsoft Office, Google Workspace, and AI productivity tools. A fast learner with excellent communication, problem-solving, and organizational skills who is eager to contribute to a customer-focused team while continuously learning and growing professionally.

Skills & Experience

Skills

Customer service 1-2 Years

Data Entry 1-2 Years

Attention to detail 1-2 Years

Administrative Support Less than 6 Months

Records Management 1-2 Years

Experience highlights

INTERN

Bansalan Coop · February/2025 – Present

Assisted staffs with administrative tasks and members with daily transactions.
Entered and updated records accurately.
Organized and maintained physical and digital files.
Maintained confidentiality of member information.

Call Center Agent

N/A · August/2025 – Present

Answered customer questions and resolved concerns.
Updated customer information accurately.
Maintained records of customer interactions.
Worked with the team to meet daily targets.

Freelance Online Assistant

N/A · August/2024 – /

Assisted clients with TIN ID applications through the BIR online system.
Guided clients in requesting and downloading their digital copies of their National ID (Philsys).
Scheduled passport appointments for both first-time applicants and passport renewals.
Ensured accurate submission of client information while maintaining confidentiality.
Responded to client inquiries and provided timely support through online communication.

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