Skills
Customer Service Representaive
1-2 Years
Appointment Setter (Remote)
1-2 Years
Accounting
5-10 Years
Accounting > Accounts Payable
2-5 Years
Accounting > Bank Reconciliation
5-10 Years
Accounting > Financial Accounting > Financial Reporting
5-10 Years
Team Leadership
2-5 Years
Appointment scheduling
2-5 Years
Google calendar
2-5 Years
Applicant Tracking System > Zoho
2-5 Years
- Customer Service
2-5 Years
CRM Systems
2-5 Years
CRM > Salesforce
2-5 Years
Hubspot
2-5 Years
Customer Service>Sales
2-5 Years
Experience highlights
Sales Development Representative
Freelancer
·
March/2022
–
Present
Engaged prospects through phone, email, and communication platforms. Utilized CRM systems, scheduling tools, and automated reminders. Managed client data in Salesforce, HubSpot, and Zoho.
Accounting Specialist
Bukidnon Government Multi-Purpose Cooperative
·
August/2020
–
Present
Managed loan releases and accounting adjustments. Reconciled bank statements, prepared financial reports including income statements and balance sheets. Maintained general ledger records.
Sales Supervisor
Dunkin' Donuts
·
March/2017
–
Present
Managed business operations and transaction processing. Established sales goals, led team meetings, provided coaching. Developed sales strategies to drive revenue growth and customer satisfaction.
Accounting Assistant
Imperial Appliance Plaza
·
January/2015
–
Present
Managed accounting transactions and inventory records. Prepared balance sheets and profit/loss statements. Posted journal entries, reconciled accounts, processed supplier invoices and accounts payable.
Customer Service Representative
Teleperformance PHL
·
May/2014
–
Present
Answered customer inquiries about account balances, transactions, and fees. Assisted with deposits, withdrawals, transfers, and updates to account information. Addressed fraud concerns and disputes.
