Skills
Marketing > CRM > Zoho CRM
2-5 Years
Customer service
5-10 Years
E commerce - Shopify
2-5 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
5-10 Years
Warehouse Operations
1-2 Years
Customer Support > Customer Service > Gorgias
2-5 Years
Customer Support > E-commerce
5-10 Years
Amazon Seller Central
2-5 Years
ClickUp
Less than 6 Months
Chat Support > Social Media Management
1-2 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Google Workspace
2-5 Years
Customer Service > Gorgias > Shopify
1-2 Years
Experience highlights
Customer Service Specialist & Technical Advisor
Platinum Therapy Lights
·
January/2025
–
Present
Assist customers on Shopify with order-related concerns and help with technical issues regarding red light panels including setup.
Customer Service and Social Media Manager
Jomo Team
·
January/2024
–
Present
Accommodated customer concerns on crowdfunding projects, e-commerce platforms, and social media pages, especially order-related issues.
Operations Overseer
Ray Commerce LLC
·
January/2024
–
Present
Assisted customers on Amazon with order-related concerns and communicated with suppliers to maintain item availability.
Operations Leader
Tech Warehouse LLC
·
January/2023
–
Present
Provided customer support on e-commerce platforms and ensured accurate order shipping by supervising warehouse staff.
D2TS Technical Associate and Customer Service
Amazon Operations Philippines
·
January/2021
–
Present
Provided technical support for Amazon Devices and Prime Video. Assisted customers with order-related concerns including processing refunds, replacements, and returns.
