Admin VA/ Customer Service Representative

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a highly organized and detail-oriented virtual assistant with proven expertise in administrative support, client communication, and digital task management. Skilled in managing calendars, coordinating meetings, handling email correspondence, and streamlining workflows, I bring efficiency and professionalism to every project. My strong proficiency in Google Workspace, Microsoft Office, and Zoom ensures seamless collaboration across teams and clients.

Known for adaptability, problem-solving, and excellent time management, I thrive in fast-paced environments and consistently deliver high-quality support that helps businesses and entrepreneurs focus on growth. My commitment to clear communication and proactive solutions makes me a reliable partner in achieving organizational success.

Skills & Experience

Skills

5-10 Years

Communication 5-10 Years

Account Management 1-2 Years

Accounting > Accounts Payable > Billing Support 2-5 Years

English Teaching 2-5 Years

~Data Entry 2-5 Years

- Customer Service 5-10 Years

Outbound Calling Less than 6 Months

Tax Processing 1-2 Years

Cold Caller> Appointment Setter> Customer Support > Sales Support 2-5 Years

Experience highlights

Outbound Dialer

Dynata · January/2026 – Present

Conducted outbound calls following account scripts and survey procedures. Recorded respondent information and answers accurately. Maintained professionalism while meeting quality and productivity expectations.

ESL Teacher

Independent / Online · January/2020 – /

Teach English to learners through structured online lessons. Support students in improving speaking, listening, pronunciation, grammar, and vocabulary. Adapt lessons to each learner's needs and provide clear feedback.

Customer Service Representative

The Results Company · July/2017 – Present

Handled inbound calls for devices, promotions, and availability inquiries. Assisted with billing explanations, adjustments, and account concerns. Recommended promotions and additional services to customers.

Client Manager

Return My Tax Ltd. · November/2016 – Present

Handled inbound and outbound client calls for tax accounts. Gathered and organized client information and documents for tax returns. Processed income tax returns and supported bookkeeping tasks.

Customer Service Representative - Buying, Billing, and Selling

Eperformax Contact Center and BPO · August/2012 – Present

Assisted customers with promotions, bidding, and purchasing information. Identified billing issues and supported credit-related concerns. Guided customers in listing items using personal and store formats.

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