Skills
Customer Support > Active Listening problem solving, graphic designs, social media management, lead generation, email blast
2-5 Years
Experience highlights
Customer Service Specialist
Elite Air Heating and Cooling Services
·
October/2022
–
Present
My ability to work closely with clients to tailor maintenance schedules according to their specific needs and system usage patterns has consistently resulted in improved customer satisfaction and retention. I am also highly responsive in emergency situations, providing quick and efficient solutions to urgent issues, and I prioritize maximizing customer satisfaction by resolving service problems promptly.