Skills
Chat support
1-2 Years
Document Management
Less than 6 Months
~Data Entry
Less than 6 Months
CRM Systems
1-2 Years
Customer service > Sales Representative > Customer Support
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
1-2 Years
*Administrative Support -
1-2 Years
Experience highlights
OJT (On Job Training)
Pagasenso Microfinance
·
July/2025
–
Present
Assisted with daily administrative tasks, organized and maintained records, prepared and updated documents, handled data entry with accuracy. Provided support to ensure smooth office operations.
Customer Service Associate
FIS Global Solutions
·
November/2021
–
Present
Managed customer interactions via phone, email, chat, and social media. Diagnosed and troubleshooted problems, offered solutions, and recorded interactions in CRM system accurately.