Skills
Customer Support > Customer Service > Gorgias
2-5 Years
Customer Support > Customer Service > Payment Processing
2-5 Years
Virtual Assistance
1-2 Years
GoHighLevel Specialist
1-2 Years
Ticket management (e.g., Zendesk, Intercom, etc.)
1-2 Years
Experience highlights
Chat Support
Singulart
·
August/2023
–
Present
Customer Support
Office Supplies
·
October/2021
–
Present
Customer Support
US Based Clothing brand
·
July/2020
–
Present
Responsible in answering customer queries in a timely and accurate way via email (using Freshdesk, Zendesk and Shopify.) Interact with the customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support with the products and services