Skills
Less than 6 Months
Microsoft word
1-2 Years
Google Docs
1-2 Years
E-Commerce > Amazon > Inventory Management
Less than 6 Months
Record Management
1-2 Years
~Data Entry
1-2 Years
Cost Estimate > Microsoft Excel
1-2 Years
Customer service > Sales Representative > Customer Support
Less than 6 Months
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
1-2 Years
E-commerce > Shopify > Order Fulfillment
Less than 6 Months
Customer Support > Chat Support> Email Support> Shopify>Zendesk
Less than 6 Months
*Administrative Support -
1-2 Years
Experience highlights
Office Clerk (Internship)
Clinica De Alternativo Medicina and Wellness Center Inc.
·
January/2026
–
Present
Managed daily office administrative tasks including record keeping, filing, and data entry. Handled incoming calls, scheduled appointments, greeted visitors. Assisted with document preparation and office supply management.
E-commerce Customer Support & Operations Specialist
Shopify / Zendesk
·
September/2024
–
Present
Resolved customer inquiries via Zendesk and Shopify, processed orders and refunds, tracked shipments. Used Zendesk macros for automated workflows and improved CSAT scores. Collaborated with fulfillment teams on shipping and returns.
