Operations and Administrative Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a dedicated and reliable Virtual Assistant with over 7 years of experience in BPO and healthcare customer service. I have experience handling customer and patient inquiries, administrative tasks, scheduling, data entry, record management, and coordinating with clients and teams. I am organized, detail-oriented, and adaptable, with strong communication and problem-solving skills. I am committed to providing excellent service, supporting clients efficiently, and continuously learning new tools and processes.

Skills & Experience

Skills

Customer & Client Support 5-10 Years

E-Commerce > Logistics Management 2-5 Years

Recruitment 2-5 Years

Communication 5-10 Years

Hiring and Onboarding 2-5 Years

- Customer Service 5-10 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years

CRM Systems 2-5 Years

Chat Support > Social Media Management 2-5 Years

Chat Support > Data Encoder > Social Media Manager > Content Creation 2-5 Years

Basic Graphic Design>Canva 1-2 Years

Experience highlights

Independent Contractor / Health Care Client Success & Staffing Coordinator

Olivia Pro Solutions · March/2025 – Present

Source qualified candidates through job boards and talent pools. Pre-screen applicants and develop onboarding modules. Conduct training sessions and manage CRM documentation. Create social media content and manage community engagement.

Executive Response - Global Customer Service for Belkin (Escalation)

SYNNEX - CONCENTRIX CORP · January/2017 – Present

Handled inbound and outbound supervisor calls for global customer base. Managed warehouse logistics, backorders, refunds, and replacements. Processed executive escalations and Better Business Bureau cases.

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