Skills
Customer Support > Technical Support
1-2 Years
Office and Administration > Critical Thinking
2-5 Years
Administrative skills.
2-5 Years
Experience highlights
Customer Service Representative / Subject Matter Expert
Sutherland Global Legazpi
·
November/2023
–
/
Delivered expert support to business owners, resolving technical issues and ensuring account satisfaction.
Onboarded and mentored new hires, tracking progress and providing ongoing guidance.
Performed account case scrubbing, ensuring data accuracy and addressing discrepancies.
Collaborated with cross-functional teams to resolve complex challenges and enhance customer service.
Prefect of Discipline / House Parent
Casa Miani Foundation - Arvedi
·
June/2023
–
Present
- In charge of dispensing knowledge and instructing
a varied group of individuals in fundamental
academic subjects within the confines of the
institution's care.
- Responsible for the well-being of 32 children and
teenagers and handling all of their academics,
personal care, food preparation, recreation, and
day-to-day activities.
- Responsible of the children’s individual case study,
evaluation and reports.
Admin/ Instructor/ Social Media Manager/ Admin Secretary / Marketing Strategist / Sports Coordinator
Aemilianum College/College of Law Incorporated.
·
September/2021
–
Present
- Taught academic subjects to Junior High, Senior High, and College students.
- Provided office support to ensure the smooth operation of the institution.
- Managed the school’s sports programs, including planning and execution.
- Coordinated emergency communications, transportation, and evacuation protocols.
- Developed and implemented marketing strategies for the school’s social media platforms.
- Organized and facilitated weekly retreats and recollections for faculty and students.
Technician / Vocation Promoter/ Social Media Manager/ Educator/ Musician/ Finance Management Officer
Somascan Fathers Major Seminary
·
March/2019
–
Present
- Promoted the congregation’s vocation through creative designs and social media management.
- Led musical education and choir programs for the congregation’s youth.
- Organized Catechism programs and other religious activities.
Managed financial planning and marketing strategies for the institution.
Senior High School Teacher
Immaculate Heart of Mary School
·
July/2017
–
Present
- Taught English and Theology to Senior High students, preparing them for standardized tests.
- Developed engaging lessons tailored to diverse learning styles.
- Established and enforced classroom behavior standards to maintain a conducive learning environment.