Skills
Handling Inbound/Outbound Calls
10+ Years
Documents Processing Agent
2-5 Years
Experience highlights
Senior Customer Expert
PayPal
·
January/2021
–
/
Please note my separation on this company is May 226 but there is no option on the drop-down after 2024. Handling inbound and outbound calls and emails concerning disputes, account limitations and some inquiry about orders or payments made. Receiving love chats with 2 concurrent and dealt with outbound calls to retain customers by providing assistance they may need to continue on using PayPal again.
Retail Customer Service Support
Teletech
·
January/2011
–
Present
Taking inbound calls from retail stores from Australia to support their customer's concern about bills, activations and some escalations.
Quality Control Checker
House Research and Development (HRD) S. Pte. Ltd
·
September/2003
–
Present
Making sure that finished CAD plan passed basic house regulations in Japan before it is built.
