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Francesca C.

Executive Virtual Assistant

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Versatile and results-driven Executive Assistant with a diverse professional background spanning the airline industry, customer service, and education. Demonstrates a proven ability to build and maintain strong client relationships, resolve complex issues with efficiency and professionalism, and deliver exceptional support in fast-paced, high-pressure environments. Adept at working in international settings, with a keen aptitude for cross-cultural communication and adaptability. Highly organized, dependable, detail-oriented, and proactive, with a commitment to continuous improvement and professional growth.

Skills & Experience

Skills

Travel management 10+ Years
Administrative Task 6 Months to 1 Year
Project Management 6 Months to 1 Year
Email Management 6 Months to 1 Year
Calendar Management 6 Months to 1 Year
Events management 6 Months to 1 Year
Appointment Setting 6 Months to 1 Year
Household Management 6 Months to 1 Year

Experience highlights

Executive Assistant
Caymanila Entertainment Ltd · June/2024 – Present
• Manages complex calendars and executive schedules, including meetings, appointments, and travel arrangements.
• Acts as the primary point of contact between executives, clients, and internal teams.
• Performs general office management and administrative tasks to enhance team efficiency.
Ground Attendant
RDM (American Airlines) · November/2022 – Present
• Responsible for ensuring passenger safety and comfort, handling various operational tasks at the airport, and providing excellent customer service.
• Effectively manages escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintain brand reputation.
Business English Tutor
Bizmates Philippines Inc. · January/2022 – Present
• Teaches business English, focusing on vocabulary, grammar, and communication skills for professional environments, including email writing, presentations, negotiations, and meetings.
• Provides insights into business practices and cultural etiquette, helping learners apply their language skills in real-world scenarios.
Flight Attendant
Philippine Airlines · February/2014 – Present
• Attends workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
• Contributes to increased customer satisfaction by delivering top-notch in-flight service, including meal preparation and distribution.
Flight Attendant
Air Asia Zest · November/2009 – Present
• Leads the cabin crew, assigning tasks and ensuring all members are performing their duties effectively.
• Oversees in-flight services, including meal and beverage service, ensuring everything runs smoothly and that passengers are satisfied with their experience.
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